Prepare for Your Upcoming Service: What You Need to Know

It's not necessary for you to be home during the service. While we would relish the chance to personally meet and converse with you, rest assured, our team is fully equipped to carry out all exterior cleaning tasks in your absence. Should your plans mean you're away from home when we visit, kindly ensure we have complete access to all areas of your property requiring attention, to enable us to deliver a thorough and efficient cleaning service.

Please be aware that we cannot assume liability for any pre-existing damage to parts of your home, including but not limited to siding, fascia, roofing, windows, screens, concrete, pavers, stonework, brick, tile, decks, fencing, gutters, or roofing materials. Also, note that our standard pressure washing service does not cover the removal of rust, oil, grease, glue, paint, caulk, concrete, or any other non-organic substances from your surfaces.

• Confirm that all doors and windows are securely closed to prevent any water entry.
• Ensure we have access to all areas of your property that needs cleaning.
• Provide access to all available functioning water spigots for our use.
• Make sure all pets and children are safely indoors during the service.
  

Fragile items and external house decorations are susceptible to water damage and must be removed to prevent any harm. Additionally, should it become necessary to clear the deck for any reason, our company disclaims all responsibility for potential damage, breakage, or storage complications that may arise. As the homeowner, it is incumbent upon you to relocate grills, deck furniture, planters, and other personal belongings as needed. Furthermore, we request that you maintain a clean and orderly environment for trash, cardboard, and recyclables to mitigate the risk of untidiness.

To further protect your property and its surroundings, we implement several key measures throughout our cleaning process. Covering and taping worn electrical components prevent water ingress and potential electrical hazards, preserving the safety of your property. For delicate surfaces, we employ lower pressures to avoid damage, ensuring that even the most sensitive areas are cleaned gently yet effectively. Our commitment to environmental and property safety extends to our choice of cleaning agents; we work with biodegradable cleaning solutions followed by the application of a neutralizing solution. This approach not only ensures a thorough clean but also maintains the balance and health of your garden and landscaping, leaving your property pristine and harm-free.

Our plant and property protection measures are integral to our mission of providing exceptional cleaning services. By combining a meticulous multi-stage cleaning process with eco-friendly solutions and specialized protection techniques, we deliver outstanding results that respect and preserve the beauty and integrity of your property.

At Simple Clean LLC Power Washing Services, our dedication to delivering exemplary service is unwavering. Nonetheless, it is important for our clients to understand that our liability does not extend to pre-existing conditions or damages that may arise from structural inadequacies. Maintaining a property involves a keen eye for detail and a proactive approach to addressing potential issues that can affect its integrity, appearance, and safety. Below, we outline several critical factors that homeowners and property managers should be aware of, especially when considering maintenance tasks such as washing and cleaning. These issues, while not exhaustive, highlight common areas of concern that can significantly impact the effectiveness of cleaning processes and the overall well-being of the property.

Our commitment to professionalism and excellence remains steadfast, and we aim to communicate these limitations transparently to ensure our clients have a full understanding of the scope of our services. Please note that the impact of extensive weathering on properties can influence the drying process post-washing, a phenomenon that regrettably falls outside our sphere of influence. Being aware of these potential issues can help property owners and managers make informed decisions about maintenance and repairs, ultimately preserving the value and appearance of their properties.

Should you be at home during the cleaning, payment is kindly requested upon the completion of our service. We accept cash, checks, or credit cards for your convenience. If you are not present, an invoice will be sent to your email address, complete with a link to a secure payment portal where you can complete the payment via credit card. We kindly ask for the payment to be made within three business days from the date of the invoice.

For properties being prepared for sale, it is our policy at Simple Clean LLC Power Washing Services to require full payment for services in advance of scheduling. This measure ensures prompt attention to these properties, which often necessitate swift action due to the rapid pace of real estate market transactions. It is imperative that property owners directly submit the contact form and manage the financial transaction themselves. In instances where real estate agents wish to undertake financial responsibility for the services, they must do so in their capacity, and an invoice will be issued to them before any scheduling is confirmed.

For our commercial cleaning offerings, the standard payment structure is due upon the completion of services, barring any alternate arrangements previously agreed upon. We recognize that certain commercial engagements may operate within Net 30, Net 60, or Net 90 payment terms, whereby estimates for our services will be provided accordingly, after 30, 60, or 90 days post-inquiry.

Should you be a property manager actively comparing quotes with the aim of securing the lowest bid among multiple contractors, we respectfully suggest that our services may not align with your requirements. Our focus is on delivering quality and value, rather than competing on price alone.

Upon the conclusion of services, you will be issued an invoice electronically, which will encompass a link to a secure payment portal. This ensures a seamless and secure transaction process for all our commercial clients.

At Simple Clean LLC Power Washing Services, we prioritize maintaining a professional and respectful environment for both our staff and clients. To ensure a positive experience for everyone involved, we've established a clear code of conduct and zero-tolerance policy regarding inappropriate behavior. Here's what we expect from our valued clients:

By adhering to this code of conduct, we can ensure a safe and respectful environment for both our clients and our dedicated team members. Thank you for your cooperation and for helping us maintain the high standards of professionalism and respect that are the foundation of Simple Clean LLC Power Washing Services.

Simple Clean LLC Power Washing Services has observed a concerning pattern in the industry, where entities labeled as "General Contractors" and those engaging in "Sub-Contracting" have sought to exploit our services for their own advantage. Annually, we encounter claims from individuals purporting to represent a business, yet in reality, they are leveraging platforms like HomeAdvisor, Thumbtack, and Angie's Leads Service to gather leads, with the intent of inflating our service costs and subcontracting the work back to us.

Such actions, revolving around the resale of "Used Leads," not only breach ethical and professional standards but also significantly undermine the value provided to consumers. Our stance is clear: we do not endorse or collaborate with companies or individuals who engage in this predatory and distasteful practice. It misrepresents the true essence of professional business conduct and disrespects the integrity of property management. Simple Clean LLC is dedicated to maintaining the highest level of professionalism and integrity.

This policy outlines our expectations and requirements for General Contractors considering sub-contracting our services. Our goal is to ensure that our partnership benefits all parties involved, especially the end clients who trust us with their needs.